Professional & Leadership Development

FranklinCovey Workshops

We are pleased to offer several FranklinCovey workshops to Tennessee Extension employees. We have a variety of in-person and virtual options covering topics like communication, leadership, trust, change, and more.

Based on the #1 bestselling business book The 7 Habits of Highly Effective People, this renowned personal- and interpersonal-development solution is trusted by millions worldwide. 

In an era of accelerating technology and advanced AI, human skills—how we work alone and together—are more important than ever. Having a comprehensive framework to help everyone gain and improve these essential abilities is critical to achieving organizational success.  

The 7 Habits of Highly Effective People course equips learners with foundational human skills like emotional intelligence, proactive problem solving, and self-leadership. Tailored for today’s evolving workplace, the 7 Habits unleash profound growth at every level. 

2025 Dates

Eastern/Campus – February 20-21, 2025

Eastern Region Office, Knoxville

Western – February 25-26, 2025

Dickson County Office

When we recognize that change follows a predictable pattern, we can learn to manage our reactions and understand how to navigate change, both functionally and emotionally. This allows us to consciously determine how to best move forward—even in the most challenging stages. Change: How to Turn Uncertainty Into Opportunity helps leaders learn how to successfully navigate any workplace change to improve results.

2025 Dates

Lead Yourself Through Change – For Individuals

Virtual – February 27, 3:00 – 5:00 pm Eastern

Lead Your Team Through Change – For Managers/Supervisors

Virtual – March 4 and 5, 3:00 – 5:00 pm Eastern (must attend both days)

Many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.

Navigating Difficult Conversations: Turn Tension Into Progress™ takes a targeted approach to helping learners manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Learners will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.

2025 Dates

Virtual – March 24, 10:00 – 12:00 pm Eastern

Writing Advantage from FranklinCovey teaches you how to make your written communication more
clear and memorable. This skills-based workshop will help you set writing standards that will have a lasting impact.


Leadership Development

We offer several programs to develop leaders within Tennessee Extension, including comprehensive leadership programs like LEAD95 and TELA, as well as ongoing workshops and webinars for leaders at all levels.

This monthly webinar series will cover the transformative principles of servant leadership based on leadership theory and research. Each session will explore a key characteristic of servant leaders, providing practical strategies and tools you can immediately apply in your daily work with colleagues, volunteers, and the people you serve.  We’ll discuss ways to build stronger relationships, foster collaboration, and create a positive impact through service-oriented leadership.

Sessions will focus on ten characteristics and principles of servant leadership found in leadership literature, including: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. 

2025 Dates

The Essence of Servant Leadership: Listening with Intention

January 22, 11:00 am

Description: This introductory session explores the core philosophy of servant leadership and focuses on the foundational characteristic of deep listening.

Cultivating Empathy: Connecting with Those You Lead

February 26, 11:00 am

Description: This session explores the importance of empathy in servant leadership and provides strategies for building stronger connections with your team.

Lead with Care: Supporting Well-being of Those You Lead

March 10, 11:00 am

Description: This session examines how leaders can support the well-being of their team.

Self-Awareness and Leadership: Understanding Your Impact

April 16, 11:00 am

Description: This session focuses on the importance of self-awareness in servant leadership and provides tools for understanding your impact on others.

Influencing Positive Change

May 7, 11:00 am

Description: This session examines the role of persuasion in servant leadership, emphasizing ethical and collaborative approaches to influence.

Leading with Vision: How to Inspire and Guide Your Team

June 4, 11:00 am

Description: This session explores the importance of conceptualization in servant leadership, focusing on the ability to think strategically and develop a clear vision.

Leading with Foresight: Anticipate, Adapt, and Thrive

August 13, 11:00 am

Description: This session examines the role of foresight in servant leadership, emphasizing the importance of anticipating future trends and challenges.

Stewardship: Leading with Responsibility and Accountability

September 10, 11:00 am

Description: This session focuses on the concept of stewardship in servant leadership, highlighting the importance of ethical management and social responsibility.

Investing in People: The Servant Leader’s Commitment to Growth

October 1, 11:00 am

Description: This session explores the servant leader’s commitment to the growth and development of those they lead.

Building Community: Fostering Connection and Collaboration

November 12, 11:00 am

Description: This concluding session examines the role of servant leadership in building strong communities within and outside the organization.

We are always hearing about so many great leadership and productivity books that we’d love to add to our reading list, but often we don’t have the time to get around to actually reading them. This recorded and ongoing webinar series will give you the condensed version of several popular leadership books, so you can enhance your leadership and productivity! This series is co-hosted with the University of Arkansas Extension and the Southern Region Program Leaders Network Program and Staff Development Committee.

UT Extension embraces its own Mission and Vision to be the premier educational organization for all Tennesseans by developing highly engaged personnel who serve their community, office, and Extension. Through leadership development, employees will become self-aware of their strengths, how to utilize those strengths to lead others and to grow an organizational culture where employees thrive and the communities we serve prosper. Extension aims to foster interest in and prepare employees for leadership roles across the organization and to enable participants to better serve as leaders in any role or capacity. Tennessee Extension employees are eligible to apply after 3 years with Extension.

LEAD95 Logo

LEAD95 is a comprehensive training program designed for County Extension Directors. LEAD95 is required for all new County Directors and is open to current County Directors. To enroll in LEAD95, contact your Regional Director. 

Components include

  1. Four face-to-face training sessions
  2. LEAD95 County Director Toolkit
  3. Online learning
  4. Formal mentoring program
  5. LCE (Leadership Competencies in Extension) Multi-Rater Assessment 

Additionally, the LEAD95 Committee works with the Extension Evaluation & Staff Development office to host THRIVE95, a leadership conference for County Directors.


Access & Engagement

The Elevate Team’s mission is to facilitate conversations and learning with Extension professionals to equip and empower them to reach and engage diverse and underserved audiences within their communities. 

Elevate is an internal staff development program for all Tennessee Extension Professionals. Elevate focuses on these objectives:

  • Increase awareness and appreciation for cultural differences.
  • Enhance cultural competency.
  • Increase skills and confidence for engaging in difficult conversations.
  • Develop and practice inclusive behaviors that create an atmosphere of belonging within the workplace.
  • Build more inclusive communities by engaging diverse and underserved audiences in Extension programming. 

Through book club discussions, workshops, webinars, and other learning opportunities, we explore the many, varied aspects of diversity and engage in ongoing dialogue as we all learn how we, as Tennessee Extension professionals, can create meaningful change in our spheres of influence.

2025 Upcoming Book Clubs and Webinars

Visit the page below to see all upcoming book clubs and webinars!

The UT Division of Access and Engagement impacts the University of Tennessee’s strategic vision through access, belonging, a culture of respect, and community. The division offers several professional development opportunities.


Online Learning

K@TE (pronounced “Kate”) represents “Knowledge and Training Excellence” and is the University of Tennessee’s comprehensive Learning Management System for training and professional development. 

K@TE Online Learning Logo

LinkedIn Learning is an online video training platform led by industry experts from around the world. It is easy to use and available any time from any device. It is available to UT Knoxville faculty, staff, and actively enrolled students. Log in using your UTK NetID and password. You may access LinkedIn Learning courses directly from K@TE by searching the catalog.

The UT Office of Employee and Organizational Development offer several certificate programs to UT employees through K@TE. Certificates range from 3 to 27 credit hours. Certificate programs provide participants with a professional-development curriculum focused on particular topics relevant to success and effectiveness in the workplace. The self-paced, the instructor-led, and the blended learning online certificate programs provide structured learning on key topics.​

Note: EOD certificate programs are offered only to UT employees.

Blended-learning certificate programs (a mix of live synchronous ZOOM sessions and asynchronous eLearning modules):

Self-paced online certificate programs (asynchronous eLearning):

OpenSesame Content (Available to all campuses)

LinkedIn Learning content (not currently available to UT Chattanooga, UT Martin, and UT Southern)


Teambuilding

Contact us for more information about scheduling a teambuilding workshop with your office or team.

The Myers-Briggs Type Indicator® (MBTI®) assessment is a tool that helps people increase their self-awareness, understand and appreciate differences in others, and apply personality insights to improve their personal and professional effectiveness.

Workshops can be as few as 2 hours, half a day, or a full day or more and can be customized to your team’s needs. The assessment instrument and report cost $27 per person and can be paid for via internal transfer.

Contact Brandi Berven if you are interested in scheduling a Myers-Briggs workshop with your team.

The UT Office of Learning and Organizational Development offers services using Clifton Strengths and can conduct teambuilding workshops across the state. The assessment costs $20 per person. The LOD office will assist with purchase and distribution of codes and can schedule a workshop with your team. Contact them below for more information.

The Intercultural Development Inventory (IDI) assesses intercultural competence – the capability to shift cultural perspective and appropriately adapt behavior to cultural difference and commonalities. Individuals go through an individual debrief with an IDI Qualified Administrator. The team can participate in a group debrief to address the group’s overall cultural competency and helps the group form next steps for improving cultural competency. The assessment costs $20 per person and can be paid for via internal transfer.

For more information about scheduling an individual or group session, contact Brandi Berven.


Building Exceptionally Skilled Teachers (BEST)

The goal of BEST is to equip Extension educators to enhance the quality of their teaching. All new Extension Agents are required to complete the BEST program in their first year. BEST consists of three components:

Preparation Online learning module covering the foundations of teaching and learning. 

Presentation
Live, interactive session to improve presentation skills. 

Professionalism
Online learning module covering professionalism skills. 

Regional Program Leaders will work with new agents to assign the BEST training.


Career Development

UT and UT Extension offer many ways to advance your career!

Certified Administrative Professional logo

The CAP is a certification owned and administered by the International Association of Administrative Professionals. UT policy HR0465, Salary Increase for Passing the Certified Administrative Professional Exam, outlines provisions for non-exempt employees who perform clerical-secretarial and clerical-management duties to earn a 9% salary increase upon passing the Certified Administrative Professionals (CAP) exam. The UT Extension CAP Career Development Fund provides monetary reimbursement to encourage qualifying Extension non-exempt staff to participate in the process of attaining CAP certification and recertification. ​

Additional information about CAP see: https://hr.tennessee.edu/eod/coaching-services/cap/​

Non-exempt staff employees at the University of Tennessee may participate in the Career Development Fund, a program supported by annual gifts from employees.

The fund provides the opportunity for employees to participate in job- and career-related development activities. A limited number of funds are set aside each fiscal year to reimburse departments and employees with total or partial support for training expenses. Once fund resources are committed in a fiscal year, the fund will no longer approve new applications until the next fiscal year.

The fund will provide up to $150 per recipient during each fiscal year.

To learn more about the promotion process for Extension positions, visit this page.


Extension Professional Associations

Tennessee has 6 professional associations for Extension professionals. Membership in a professional association provides valuable networking opportunities, professional development, and opportunities for recognition. Visit each of the associations’ websites for more information about membership, dues, conferences, and more. 

The Joint Board of Professional Associations was created to give representatives of Extension agents and specialists a voice with UT/TSU Extension Administration. The board meets twice a year and provides a forum for associations and their delegates to both give updates of their accomplishments and struggles, and ask questions for clarification from the administrative staff. It was also created as a unifying body of the associations enabling them to share information and work together on special projects including state galaxy meetings.